FAQ's

AM I REALLY LOCKED IN A ROOM?
No. You will be in a room and behind a closed door - but not locked in. We continuously monitor our rooms. If you decide to quit the game early, you may leave the room at any time. We cannot legally lock you in a room :)

CAN I USE MY SMARTPHONE?
We do not permit photos or videos to be taken inside our rooms or allow cell phones to interrupt game play.

WHAT'S IT COST?
Cost per person is only $25.

WHAT IF I CAN'T GET OUT IN TIME?
No worries. If you get stuck, hints will be provided by our staff - we want you to have fun. If you still don't finish in 60 minutes, we'll simply end the game. 

HOW EARLY SHOULD I ARRIVE?

GUESTS MUST arrive 15-20 minutes ahead of the scheduled reservation. Your game will start right on time. Being late will cause you to have less than the allotted 60 minutes to play. We run a tight schedule and cannot allow other guests' reservations to be impacted.

CAN I PREPARE FOR THE GAME?
You can't. Everything you will need you learned in grade school. No other special knowledge is needed. You will work as a team to find and follow the clues, applying deductive reasoning. Along the way, you will learn the story and, hopefully, complete the game in less than 60 minutes.

IS THERE AN AGE LIMIT?
No, however anyone 17 and younger needs to be accompanied by an adult for liability reasons. 

IS IT SCARY?
No monsters or zombies at our place. Also, our rooms are quite spacious for those who are claustrophobic! BONUS: We cannot legally lock you up!

WILL I BE PAIRED WITH OTHER GROUPS?

Once your team has made a booking for 4 people (or more) we will block out the rest of the available spots in the room so no other groups can book in to play with your team! UPDATE: DUE TO COVID-19, ALL BOOKINGS WILL BE JUST YOUR TEAM IN THE ROOM FOR THE FORESEEABLE FUTURE :)

WILL I BE REQUIRED TO WEAR A MASK?

You are required to wear a mask when in the lobby, however, we allow you to take the mask off once you are in your escape room! If you forget your mask, we have disposable ones you may have. If you have problems wearing a mask, we will lend you a thoroughly cleaned and disinfected face shield to wear.

HOW OFTEN ARE THE ROOMS DISINFECTED?

We clean and disinfect our rooms in between each and every group of players.

© 2016 by Mystery Portal Entertainment